Collections

What are the benefits of Online Order Status tool?

The online web application allows you to easily view the current stage and status of orders. It also enables you to check the progress of your order at any time. You can track your orders.

How can I check the progress of my orders?

To check the progress of your order, please log into the online Order Status tool to see the status bar in the Order Details page. When your order has shipped, the tracking link will not be visible immediately. This information will appear as soon as the carrier provides this information. Please check back again.

What verification information do I need to access my order?

You will be asked to enter two types of verification information to protect your privacy. The easiest options are searching by Order Number and verifying with Customer Number. You can find this information in your Order Confirmation email.

What is available for me in the Online Order Status details page?

Provides an "At-a-glance" summary status bar, delivery information (dependent on order status), order status, estimated delivery date, related customer information such as Customer Number and Order Number, tracking link and tracking number (if the carrier link is available, you will be taken through to the carrier website for order tracking), carrier, shipped date, shipping method, and order date.

What is the Estimated Delivery Date and how is it determined?

Your estimated delivery date is calculated based on three factors: Production/Packing time (the time to assemble and/or pack your order for shipment), Payment method (the time for payment authorization varies by payment type such as Credit Cards, PayPal, and Casio Store Preferred Account), and Shipping Option chosen at purchase (the time for your order to arrive at your address AFTER it has shipped).

Why is my order delayed?

Your order might take longer to process if you have ordered one of Casio Store's most popular products. Also, if your order contains a part that is currently unavailable, your order might be delayed.

What is Checking and Replacement Warranty?

Our Replacement and Checking Warranty is a service we created to provide benefit to our beloved customers. You have 3 days to check your product for any unlikely issues. We'll verify your claim and replace the product for you. In case you find any of the following issues, give us a call or email us at info@icasiostore.pk: You accidentally received the wrong product, you have been overcharged, you found manufacturer defects. For more information regarding any matter you can Contact Us!

Are your Products Genuine/Original?

At Casio Store, we believe in originality. "If it's not original, it's not at Casio Store!" is our policy and we stand by it. As such, every product you find at Casio Store is 100% genuine and original. We provide the official brands products at your doorstep.

What is the Delivery Time?

While we try to get your product into your hands as fast as possible, online orders usually take 72-108 hours to be delivered. In extremely rare cases, such as if you order for painting, it might take up to 10 to 20 days, depending on your choice of painting you ordered.

Do you have an Exchange Policy?

No Return or Exchange Policy Due to Size Issues, Product Weight, or Change of Mind.

What Shipping Methods Are Available?

Within Pakistan, we have chosen the best courier services for the betterment of our services, as TCS & Leopard Courier. For International Clients, we assure you to deliver the product through a representable courier service.

What Payment Methods Are Accepted?

We accept the below mentioned payment methods within Pakistan: Cash on Delivery, JazzCash, Direct Bank transfer.

Is Buying Online Safe?

Yes, we assure you about Casio Store that we provide the best services of online market. You receive the product which you see on our website. By grace, the same thing will be received by you in your hands.

How do I place an Order?

For placing an order for the first time, you just have to follow the following steps: 1- Add the product in your cart. 2- Click on cart, then proceed to checkout. 3- Fill in the required information on the forms, then click on Place My Order. 4- Congratulations, you have placed your order with Casio Store.

How Can I Cancel or Change My Order?

For Cancellation or changing the order, inform us via Email: info@icasiostore.pk

Collections

Vintage102 products

Wall Clock14 products

100% Original

Free Shipping

Pricay Policy

Support 24/7

Frequently Asked Questions

Your cart

Your cart is empty

You may also like

Subtotal